Refund policy

Returns & Refunds

We want you to love your dress. If something isn’t right, we offer a 30-day money-back guarantee.

Return window

You have 30 days from the delivery date to request a return.

Condition

Items must be returned unworn, unwashed and unaltered, with all original tags attached — free of marks, stains, makeup, deodorant or perfume. Returns that don’t meet these conditions may be declined.

How to start a return

Email hello@suecurve.com with your order number and the item(s) you’d like to return.
We’ll reply within 24 hours with return instructions.
Pack the item securely with its tags and send it back.

Refunds

Once we receive and inspect your return, we’ll email you a confirmation and issue your refund to the original payment method within 5–10 business days. Original shipping is non-refundable.

Exchanges

The fastest way to get a different size or color is to return your item for a refund and place a new order.

Faulty or incorrect items

If your item arrives damaged, defective, or not as ordered, contact us within 7 days and we’ll make it right with a free replacement or full refund — including any return shipping.